Support

We're here to help.

Questions, bugs, or feedback — reach out and we'll get back to you within 24 hours.

Email Support

We typically respond within 24 hours.

✉️ support@orcadrop.app

Quick Tips

🎙️
Voice capture
Tap the fin button and speak naturally. Orca transcribes and files everything automatically.
📋
Make a checklist
Say "and" between items — "milk and eggs and butter" — to create a tappable checklist.
📸
Screenshot capture
Swipe up on the fin → Photo to scan flights, hotel confirmations, and recipes automatically.
🔔
Set a reminder
Include a date and time in your voice drop — "dentist Tuesday at 2pm, remind me that morning."
👥
People profiles
Tap the People tab to track birthdays, gift ideas, and occasions for everyone who matters.
⚙️
Action Button
Set Orca as your iPhone Action Button in iOS Settings for instant one-tap voice capture.

Frequently Asked Questions

Why did my memory go to the wrong echo?
Sonar uses on-device AI to route your memories, but it's not perfect. Tap the echo chip on the confirm banner right after recording to change it. Orca learns from your corrections over time.
My reminder didn't fire — what happened?
Make sure notifications are enabled for Orca in iOS Settings → Notifications → Orca. Also check that the date and time were detected correctly — look for the date chip on the confirm banner after recording.
How do I delete a memory?
Swipe left on any memory in the Home or Browse All view to reveal the delete option. You can also open a memory and tap the edit button to delete it.
Is my data private?
Yes. Voice processing happens entirely on your device — audio is never sent to our servers. Your memories are encrypted at rest and in transit. We never sell your data. Read our full Privacy Policy for details.
How do I add a sports team or stock ticker?
Just mention the team or ticker by voice — "Ravens game Sunday" or "alert me when AAPL drops below 180" — and Orca will automatically track it and show live scores and prices.
Can I use Orca offline?
Yes — voice capture, browsing, and local reminders all work offline. Cloud sync and live sports/finance data require an internet connection.
How do I cancel my subscription?
Go to iOS Settings → Apple ID → Subscriptions → Orca and tap Cancel Subscription. Your access continues until the end of the billing period.
Something is broken — how do I report a bug?
Email us at support@orcadrop.app with a description of what happened and your device model. Screenshots or screen recordings are super helpful. We fix bugs fast.